Social Media Management

Service 05 · Social Media Management

Social Media With a Plan Behind Every Post.

Content strategy, planning, creative and platform management that builds a real audience around your brand.

Hands typing on a laptop with social media reaction icons — hearts, likes, mentions and messages — rising from the screen.

The Opportunity

Posting often is not the same as building an audience.

Without a strategy, social becomes a daily scramble for content that nobody remembers. A planned approach with consistent creative and active community management turns your channels into a genuine source of trust and demand.

Content strategy
Content planning
Creative direction
Community

What We Do

Core capabilities.

Content Strategy

Pillars, formats and goals for each platform based on your audience.

Content Planning

Monthly calendars so content is prepared ahead, not rushed.

Creative Production

On-brand graphics, short-form video and copy.

Platform & Community Management

Publishing, engagement and conversation management.

Our Approach

How we approach social media management.

01

Strategy before posting

Every post ladders up to a content pillar and a business goal.

02

Consistency wins

A dependable rhythm and recognisable style build familiarity over time.

03

Listen and adapt

Engagement and performance data shape next month’s plan.

Capabilities & Deliverables

What you get.

A clear scope of work, delivered by one team and reported in one place.

Process

From first call to measurable progress.

Step 01

Audit

Review channels, audience and competitors.

Step 02

Plan

Pillars, formats and calendar.

Step 03

Create

Design, video and copy production.

Step 04

Manage

Publish, engage and report.

Demo Result · Placeholder Data

What progress can look like.

Illustrative figures to show how results will be presented. These are placeholders, not real OajEx client results.

+120%

engagement rate

Demo result
+8.4k

new followers

Demo result
4x

content output

Demo result
Hands holding a smartphone surrounded by social media notification and reaction icons
Demo Case Study

Demo Client: Saffron Table Restaurants

Hospitality · Restaurants

Challenge

Irregular posting, inconsistent visuals and little engagement from local customers.

Solution

Built content pillars, a monthly calendar and a recognisable visual style, with active community management.

Sample outcome

A consistent social presence and stronger local engagement.

FAQ

Questions, answered.

Something else on your mind? Ask us directly.

Usually Instagram, Facebook, LinkedIn and TikTok, selected by where your audience spends time.

Yes. Strategy, design, short-form video and copy are all included.

Posting frequency is set in the strategy based on platform, audience and resources.

Yes, community management can be included in the monthly scope.

Ready to Grow With Social Media Management?

Book a free strategy call and we will show you where the biggest opportunity is.